Customer Service Representative Details

Customer Service Representative

Stevenson Industries, Inc. - Moorpark, CA

Employment Type : Full-Time

Responsibilities: The Customer Service Representative is responsible for assisting patients with the setup of their account, sales, ordering replacement parts, and customer service including any problems or complaints along with gathering and imputing data required by one insurance company for billing processes.

Required Skills: Excellent phone etiquette, friendly, patient, kind, and understanding of patients' needs and questions. Computer skills are a must, very good communication skills along with a drive to succeed. A High School diploma or equivalent is needed.

**Sales experience and medical industry knowledge are highly desired.

Job Type: Full-time

Pay: $16.50 - $19.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

COVID-19 considerations:
The customers/patients do not come to our location, all contact is via the phone and email. The office staff is small and all are vaccinated. The successful candidate will have their own front/reception office.

Ability to commute/relocate:

• Moorpark, CA 93021: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location