Customer Service Details

Windows101 LLC - Seattle, WA

Employment Type : Full-Time

Job Description
Qualifications Experience:

  • Competency with a computer and multi-line phone system
  • Organizational skills
  • Must have English written and verbal communication skills
  • Spanish written and verbal skills a plus but not necessary

Job descriptions would entail but not limited to:

  • Phone calls - taking customer orders for supplies
  • Troubleshooting customer issues with equipment and service
  • Data entry Ability to work independently and as part of a team
  • Ability to maintain regular and reliable attendance
  • Ability to exercise good judgment and decision-making
  • Meticulous attention to detail and accuracy
  • Ability to work independently, multi-task, prioritize and be flexible with changing business needs in a team environment

Windows101 LLC seeks candidates who are responsible, reliable and detail oriented, to work as a customer service representative. You must have good people skills to help customers on the phone and in our warehouse and the ability to multi-task in a fast paced environment. We are looking for a long-term addition to our team.
Job Type: Full-time
Pay: $17.00 - $20.00
Schedule: Monday to Friday
Work Location: South Park (Seattle)
Work Remotely: No

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • Chat
  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Company's website:

  • https://usa.windows101.com/

Company's Facebook page:

  • https://www.facebook.com/windows101shop

Work Remotely:

  • No

Posted on : 3 years ago