CSR (Customer Service Representative) Details

CSR (Customer Service Representative)

BLACKBELTHELP - Remote

Employment Type : Full-Time

The primary responsibility of a BlackBeltHelp Tier 1 agent is delivering support to BlackBeltHelp clients. Agents will receive incidents from multiple channels including telephone, email and chat from internal as well as external points of contact. Agents are to maintain a proficient knowledge of supported applications procedures and be able to assist users with a variety of problems.

Job Type: Full-time

Pay: $11.00 - $13.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Application Question(s):

• Are you able to provide equipment that meets the following requirements? (Windows 8 OS/ MAC 10.12 or later; 6 GB RAM; 10Mbps download; 1Mbps upload)
• Do you have any schedule restrictions, such as certain days or times that you are unable to work? If so, please provide details
• How many years of relevant experience do you have? At what company was this experience earned?

Education:

• High school or equivalent (Preferred)

Work Remotely:

• Yes