Collections Clerk Details

Collections Clerk

Advanced Test Equipment Rentals - San Diego, CA

Employment Type : Full-Time

The Position: Collections Clerk – This position is tasked with collections on account and some A/R duties.

The Company: Advanced Test Equipment Corporation is a growing and leading provider of test and measurement equipment based in San Diego (Sorrento Valley) and is known for the great care we take with clients and employees alike.

Benefits: ATEC provides a generous and competitive benefits package to meet you and your family’s needs. It includes medical, dental, vision, life, disability, FSA, 401k with match, sick time and PTO.

Requirements:

• Minimum of 2 years in A/R and collections preferred
• College degree in Finance or Accounting preferred
• Strong computer skills: Great Plains experience preferred
• Strong customer service and extremely detail oriented

Responsibilities:

• Process customer credit card payments and apply payments to outstanding invoice.
• Works high volume customer collection calls and/or correspondence to collect overdue customer balances
• Provides customer service regarding collection issues, recommend account adjustments, resolve client discrepancies and short payments
• Resolves customer invoice collection and dispute issues. Requires partnering with Sales and other parties to resolve all customer invoice issues, including FIF, and bring to closure
• Builds and maintains customer relationships and conducts miscellaneous customer contact (sending invoice copies, receipts, checking on status)
• Communicates to Rental/Sales Agents customer past due and collection efforts; assist to streamline real time data to Rental/Sale Agents
• Other duties as assigned.

Why Should You Apply?

• Collaborative company culture
• Opportunity to grow and develop as a professional
• Healthy work/life balance
• Fun staff events!
• Exciting technology

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Required)

Experience:

• collections: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location