Bi-lingual 3rd party call center agent Details

Bi-lingual 3rd party call center agent

MRS Associates - Cherry Hill, NJ

Employment Type : Full-Time

Are you someone that has customer service or collections experience in a call center, retail environment, or another professional setting? If you are and you truly enjoy assisting customers to identify solutions, we WANT you at MRS BPO, LLC! While some organizations are struggling in the midst of the global pandemic, MRS BPO is continuing to thrive and needs reliable individuals seasoned in establishing quick and efficient customer resolutions. We offer competitive pay, Paid Time Off (PTO), benefits after 60 days of employment (Medical, Dental, Vision), and various incentives including monthly bonuses contingent on YOUR performance!

Disclosure: Text messaging will be used by MRS BPO LLC, Recruiting Team, and may be sent using an automatic telephone dialing system.

No purchase is required to receive text messages from MRS BPO, LLC, and we do not charge to receive them. However, standard text messaging rates from your wireless carrier may still apply. Any costs related to receiving a text message are the responsibility of the recipient. Check with your cellphone provider for details on receiving text messages (SMS).

QUALIFICATIONS

• • High school education or equivalent
  • Previous work on 3rd party a plus. Related work experience in sales, customer service, or collections is preferred.
  • At least six months of working knowledge/work ethics experience preferred.
  • Satisfactorily completing at least five weeks of MRS training period.
  • Proficient in computer/data entry.
    • Bilingual Spanish speaking

DUTIES AND RESPONSIBILITES OF JOB

Essential Elements

• • • Assist consumers in identifying the repayment of financial obligations through account maintenance according to both client and company expectations.
    • Perform other related duties as assigned by Management.