Job Summary: This role is responsible to audit freight bill that are over five dollars in variance causing a negative margin. The importance of this is to make sure customers are getting accurate invoices and that carrier have the right documentation to be able to support these increases.
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Responsibilities*
- Audit invoices for any changes that occurred after the shipment was received from carrier
- Send invoice variances to the correct charge queue. (Carrier, BG, and Customer)
- Make sure carrier has supporting documents for increased charges to our customers
- Must be able to communicate between Carrier, BG, and Customer teams
- Must be able to understand customer contracts and carrier rules tariff
- Responsible for working Return queue and initials after shipment returns for documents queue
- Audit Blue Ship daily
- Providing short and to the point notes to Customer, Carrier, and BG teams so teams will be able to understand what needs to be done to get invoice corrected
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Requirements*
- Minimum high school diploma required
- Previous Billing and/or Customer Service experience required
- LTL experience is a perk
- Must have excellent communication skills, written and verbal
- Must have the ability to read, analyze and interpret documents, technical procedures, or company memos
- Ability to calculate figures and amounts such as proportions, percentages, area, volume, and density
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Understand and recognize consistent trends
- Be proficient in internet software, Microsoft Word, Outlook and strong Excel ability
Location: 2846 S Falkenburg Rd, Riverview, FL 33578
Job Type: Full-time