Assistant Director 3, Instructional and Conferencing Technology Services Details

Assistant Director 3, Instructional and Conferencing Technology Services

Salt Lake Community College - Salt Lake City, UT

Employment Type : Full-Time

The Assistant Director will oversee the daily operations and technical staff in support of the audio-visual technologies in all SLCC classrooms, labs, conference rooms and event spaces. This individual will also be responsible for coordinating college video conferencing systems, and support.
In concert with other campus stakeholders, the Assistant Director will coordinate the design and implementation of proposed technology upgrades for SLCC classrooms, conference rooms and event spaces. This individual regularly coordinates with AV engineers and integrators on room design, bids and implementations.Essential Responsibilities and DutiesServe as the centralized resource for classroom, conference room, and even space technology issues. Continuously monitor the audio-visual technologies in all SLCC classrooms, conference rooms, and event spaces and oversee the troubleshooting of all technical problems as they are reported. Coordinate the design and installation of new audio-visual equipment, maintain equipment databases, approve needed repairs, and manage technology upgrade projects with internal departments and external vendors.
Manage and provide leadership for all operations of the team – including the selection, hiring, and assigning of all staff. Review/improve operations and procedures, organize resources, and promote present and future services. Oversee faculty support for online course updates, term preparations, and general course management and maintenance.
Manage budgetary expenditures for personnel, supplies, travel, equipment, and all other current expenses. Gather and analyze statistical data to generate relevant reports on results of projects, innovations, research, and other activities to present to appropriate departmental leadership, college entities, and others.
Other duties as assigned: These include, but are not limited to, the research and promotion of new instructional technologies to meet a wide range of college needs. Coordinating with other department leadership and other school/division/department heads, and external entities, to identify and address online support services needs at the College. Keeping current on the newest trends involving the intersection of technology and college pedagogy in both online and classroom environments.Essential Responsibilities and Duties Continued Preferred QualificationsMaster’s Degree in Instructional Technology or a related field.Minimum QualificationsBachelor’s Degree required in computer science, communications, or related field.
Five (5) years of direct paid full-time work experience related to the stated summary of duties.
Two (2) years of management experience.Knowledge, Skills & Abilities

• Demonstrated leadership experience in the delivery and support of academic classroom, conference room, and meeting spaces and has a broad understanding of faculty and staff technology needs, and how these needs can be met through audio-visual technologies.
• Proficiency in troubleshooting technical problems with instructional equipment in classrooms, conference and meeting rooms. Must have detailed knowledge of a wide variety of AV devices, including (but not limited to) data projectors, document cameras, projection screens, audio receivers, microphones, video players, multimedia lecterns, switchers (Extron, Crestron, AMX), and various AV cables. Familiarity with multimedia staging and production, and the use and set-up of related equipment.
• Experienced with evaluating, implementing and troubleshooting video conferencing software and hardware systems.
• Extensive knowledge of electronic classroom, conference room, and meeting venue issues, including needs assessments, technical planning, budgeting, construction management, training, and ongoing equipment maintenance.
• Ability to plan, direct, implement, and evaluate audio-visual services systems.
• Ability to coordinate with faculty and staff to support quality classroom, conference room, and event space experiences.
• Ability to produce budgets and financial proposals, and to manage group expenditures.
• Knowledge of common higher education operations, policies, and procedures and specific knowledge pertaining to classroom and conferencing technologies .
• Knowledge of national standards and emerging practices for the delivery of distance education, including online advising, student retention best practices, and other student support services.
• Knowledge of instructional, multimedia, and distance learning technology usage in an academic setting.
• Understanding of federal and state funding, and regulations related to ADA legislation.
• Ability to effectively communicate orally and electronically with various constituencies, and to lead and supervise groups of personnel.
• Excellent problem-solving skills, and detail-oriented, with the ability to work well under pressure.
• Must possess high ethical values, and be able to maintain a high degree of confidentiality and discretion.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties Special InstructionsMore information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx Full consideration will be given to applicants who apply on or before the priority review date indicated above.FLSA Exempt SLCC InformationSalt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”).

This position may require the successful completion of a criminal background check.