Account Manager/Dealer Account Specialist Details

Account Manager/Dealer Account Specialist

TSGI - Austin, TX

Employment Type : Full-Time

We are looking for a qualified Account Manager/Dealer Account Specialist that can handle high volumes. Your primary objective will be to perform standard Dealer Support Specialist responsibilities at a higher level, using accumulated knowledge, skills, and judgement to further assist dealers, customer, and other team members with more in-depth tasks.

We strive to provide a positive and enriching work environment where we hope you will learn and grow with the company. You will be provided with a fully stocked kitchen with breakfast, lunch, snacks, and all the coffee a person can drink! We have regular company celebrations and love to reward hard work. We offer flexible schedules and a PTO benefit that starts at 2 weeks off per year and increases to the longer your with us. We also offer the more traditional benefits of a 401K and medical, dental, and vision insurance (100% company paid medical & dental for the employee).

Duties:

The successful candidate will be responsible for onboarding activities of new dealership accounts by performing the following tasks:

• Receive dealership paperwork to add new dealers and programs
• Set-up new dealers in SCS
• Assist Sales Support with pricing requests
• Assist agents & dealers with product menus
• Help troubleshoot and resolve any issues for our dealers

Qualifications (if this is you, please apply today!):

• Detail-oriented with excellent communication and follow-up skills, verbally and in writing
• Ability to define problems and collect data
• Demonstrated ability to take initiative and work independently, as well as part of a team
• A great multi-tasker with working knowledge of Microsoft Office applications
• Highly motivated self-starter with excellent telephone skills

Software knowledge:

• Microsoft Office Suite, including Excel, Word, and Outlook

Job Type: Full-time

Pay: $37,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Preferred)
• Customer relationship management: 2 years (Preferred)
• Account management: 3 years (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Preferred)

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required